The Airport Council International (ACI) has named the Nnamdi Azikiwe International Airport Abuja the best airport in Africa. The ACI awarded the Airport Service Quality (ASQ) Award 2020 as judged by their customers as the Best Airport by Size and Region (5 to 15 million passengers per year in Africa).
This award represents the Federal Airports Authority of Nigeria (FAAN) commitment to continuously improving customer experience across all our airports.
Speaking on the award, the FAAN MD/CEO stated that the recognition is coming at a time when the Authority is geared towards ensuring seamless airport facilitation with the opening of new terminals and upgrading of its current infrastructures across board.
Despite a turbulent year plagued by COVID-19 induced financial struggles, the authority has endeavored to prioritize customer satisfaction while ensuring that health and safety remains topmost.
FAAN MD/CEO Captain Rabiu Yadudu who accepted the award on behalf of the Authority restated FAAN’s commitment to ensuring the safety, security and comfort of passengers at all airports across the country.